Most travelers are unaware that renowned hotels often offer a trove of complimentary amenities beyond the obvious. By simply asking, guests can access surprising freebies—from cozy comforts to exclusive experiences—that most never realize exist. This guide unveils some of the most unexpected and valuable hotel services available at no extra charge, helping you make the most of your next visit.
1. Pillow Menu and Extra Bedding

Many hotels now offer a complimentary pillow menu with options like memory foam, hypoallergenic, or even aromatherapy pillows, allowing you to customize your sleep experience at no extra charge. If you prefer additional comfort, extra blankets or duvets can also be provided upon request.
Simply call the front desk to explore these options and enhance your rest. These thoughtful touches are often overlooked, but they can make all the difference in your stay. For more insights, check out USA Today’s guide to free hotel amenities.
2. Complimentary Toiletries and Personal Items

Forgot your toothbrush or need a razor? Many hotels, especially major chains like Marriott and Hilton, provide a range of complimentary personal items well beyond the standard mini soaps and shampoos.
Guests can often request essentials such as toothbrushes, toothpaste, shaving kits, sewing kits, and even phone chargers—all at no extra cost. This convenient service saves travelers from last-minute shopping trips and ensures comfort throughout the stay. To learn more about these useful freebies, visit Travel + Leisure’s guide to hotel amenities.
3. Free Shoe Shine Service

Many mid-range and luxury hotels provide complimentary shoe shine services, often with the added convenience of overnight turnaround. This amenity is a valuable perk for business travelers who want to look polished without the hassle or expense of airport shoe shine stations.
Simply leave your shoes outside your door or request the service at the front desk, and they’ll be returned clean and gleaming by morning. This thoughtful detail can make a big difference for important meetings. For more examples and helpful tips, visit Forbes.
4. In-Room Fitness Equipment

Many hotels now cater to fitness-focused guests by offering complimentary in-room workout gear such as yoga mats, resistance bands, and small weights upon request. This allows travelers to maintain their exercise routines in the privacy and comfort of their own room, without relying on crowded hotel gyms.
For example, Westin’s ‘Gear Lending’ program delivers high-quality fitness equipment directly to your door. These convenient options make it easier to stay active on the road. Discover more about these free fitness amenities by visiting CNBC.
5. Board Games and Entertainment Devices

Many hotels cater to families and groups by offering complimentary board games, DVDs, and even gaming consoles for guests to enjoy during their stay. Brands like Kimpton and Marriott are known for providing these entertainment options, which are perfect for cozy nights in or rainy days.
Simply ask the front desk for a list of available games and devices—there’s often more variety than you’d expect. This amenity is a great way to create fun memories without leaving your room. For more examples, visit Condé Nast Traveler.
6. Free Local Calls and Faxing

While mobile phones have become standard, many hotels continue to offer complimentary local calls and faxing services. This often-overlooked amenity is especially helpful for business travelers who need to communicate with local contacts or for international guests trying to avoid roaming charges.
Unlike the sometimes hefty fees for long-distance calls from hotel phones, local calls and faxes are typically free—just ask at the front desk for details. These services can be a real lifesaver when you need quick, reliable communication. For more surprising hotel freebies, check out SmarterTravel.
7. Kids’ Welcome Gifts and Amenities

Many family-friendly hotels go the extra mile by surprising young guests with complimentary welcome gifts such as coloring books, small toys, or snacks at check-in. Chains like Hilton and Disney resorts are known for these thoughtful touches, which help children feel special and entertained from the moment they arrive.
These amenities can make travel smoother for parents and more delightful for kids, often kicking off a memorable stay. To discover more about hotels that offer perks for children, visit Family Vacation Critic.
8. Mobile Device Chargers and Adapters

Many hotels keep a collection of chargers and adapters for various mobile devices behind the front desk, ready to lend to guests who may have forgotten theirs at home. This can be a lifesaver for international travelers who need the right adapter for local outlets, or anyone who accidentally left a charger behind.
Borrowing from the hotel is not only convenient but also far more economical than purchasing overpriced adapters or chargers at the airport. For additional insights on these complimentary tech amenities, check out The Points Guy.
9. Complimentary Transportation Services

Many hotels provide free shuttle services to and from airports, nearby attractions, or local business districts, making transportation both convenient and cost-effective for guests. These shuttles can save travelers significant amounts compared to ride-share or taxi fares.
Schedules and routes may vary, so it’s wise to ask the front desk about available options and timing upon check-in. Utilizing these services not only streamlines your trip but also leaves more room in your budget for other experiences. For further details on complimentary hotel transportation, visit TravelPulse.
10. Forgotten Item Recovery and Shipping

Leaving behind personal items is a common travel mishap, but many hotels will assist in recovering and shipping forgotten belongings back to you. In some cases, hotels will cover the shipping cost or only charge the postage, providing a helpful alternative to expensive third-party lost-and-found services.
Simply contact the property’s lost-and-found department to arrange the return of your items. This thoughtful amenity can save both time and stress, ensuring you’re quickly reunited with your valuables. For real-life examples and tips, visit USA Today.
Conclusion

Being proactive and asking about hidden hotel perks can transform an ordinary stay into an exceptional one. Small, complimentary requests often lead to greater comfort, convenience, and memorable experiences. Don’t hesitate to inquire at the front desk about available free amenities on your next trip. Making the most of these little-known services ensures you get the best value and enjoyment from every hotel visit. For more travel advice, see Condé Nast Traveler.